Last Updated: August 11, 2025
This Privacy Policy explains how Double Action Boat Charters (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and services. We are committed to transparency and to protecting your privacy.
1. The Information We Collect
We collect a limited amount of personal information to provide our services and communicate with you. This information is provided voluntarily by you when you:
Contact Us: When you inquire about a charter or ask a question via our contact forms or email, we collect your name and email address.
Book a Charter: When you book a charter, we collect the necessary information to complete your reservation, which may include your name, email, phone number, and payment information. This information is used for booking, payment processing, and communicating with you about your reservation.
In addition to this, like most websites, we may automatically collect some non-personal information, such as your IP address, browser type, and details about your visit to our site. This is for basic website analytics to help us improve our site’s functionality and user experience.
2. How We Use Your Information
We use the information you provide for the following purposes:
To respond to your inquiries and requests.
To process your booking and payment for our charter services.
To communicate with you about your upcoming charter or any changes to your reservation.
To improve our website and services.
3. We Do Not Sell Your Information
We take your privacy seriously. Double Action Boat Charters does not and will not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.
We will only share your information with trusted third parties when necessary to operate our business and provide our services. This may include:
Payment Processors: To securely process your payments.
Legal & Safety: If required by law, court order, or to protect the safety and security of our guests and crew.
4. Cookies
Our website may use “cookies” to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences or track basic website usage. You have the option to set your web browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of our website may not function properly if you do so.
5. Links to Other Websites
Our website may contain links to other websites of interest. Once you have used these links to leave our site, please be aware that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites.
6. Your Rights and How to Contact Us
You have the right to request access to the personal information we hold about you. If you believe any information we are holding is incorrect or incomplete, please contact us promptly, and we will correct it.
If you have any questions about this Privacy Policy or our data practices, please contact us.
7. Updates to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your information.